Tripp Lite 0SU00019 User's Guide

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USER GUIDE 9 1.4 System diagram The diagram below gives a brief outline of the AccessIT system setup. Section 3 on page 12 explains the system setup

USER GUIDE 99 Figure 90 Replication page 5. Select Secondary Unit. A field for the IP address of the primary unit appears. 6. Type the primary unit I

AccessIT 100 5. Click . The database constantly replicates to the secondary unit. 6. The Secondary Unit status changes to Replication is on. 15.4.4 P

USER GUIDE 101 15.4.5.1 Option 1: The original primary unit is the primary unit and original secondary unit is the secondary unit 1. Change the second

AccessIT 102 Figure 93 System Warning 15.4.7 Checking the secondary unit 1. Verify that the secondary unit is up and running. 2. Verify that the seco

USER GUIDE 103 15.5 Event log You can view an event log of all system activity. To do so: 1. From the Settings/Maintenance menu, click Event Log. The

AccessIT 104 15.5.2 Access, System or Configuration tabs For convenience, use the Access, System or Configuration tabs to see events in one of these c

USER GUIDE 105 15.6 SNMP Figure 96 SNMP From this page you can activate or deactivate SNMP logging. Enable traps - Check to enable sending SNMP traps

AccessIT 106 16. Unit Maintenance From the Settings/Maintenance menu, click Unit Maintenance, Figure 97 appears. Here you set: · Server date and time

USER GUIDE 107 16.3 Power Control tab Click the Power Control tab, the following appears. Figure 99 Power Control tab For maintenance purposes: To sh

AccessIT 108 17. Accessing Targets - Administrator For an Administrator to access a Target: From the menu, select Access. The Access page appears show

AccessIT 10 2. Pre-installation guidelines Prepare a list of all AccessIT system components. You will need this information to configure the system. A

USER GUIDE 109 Figure 101 Power prompt 17.1.2 Name column This column includes the name of the Target and the default Access Service icon. This icon

AccessIT 110 Access Services column. When you hold the mouse over an icon, a tooltip appears with the name of the Access Service. Note! For connecting

USER GUIDE 111 17.3.1 Private remote session When starting a remote session and there are no other logged in users a user can prevent other users from

AccessIT 112 All connected mass storage devices appear in the Local Drives section. 2. Select the device to be mounted and click Mount. The device m

USER GUIDE 113 · Mounting Removable mass storage devices as USB Flash Drives (Disk on key tokens) or miscellaneous USB memory sticks/cards will remov

AccessIT 114 17.7 Full screen mode Work on the Target Server as if you are working on a local computer, with full screen mode. To work in full screen

USER GUIDE 115 Fixed mode allows you to select the high, medium or low bandwidth option. For example, in a LAN environment, it is best to set the band

AccessIT 116 17.9.3 Advanced Use the Advanced video adjustment options for fine-tuning the Target Server video settings after auto adjustment or for

USER GUIDE 117 17.10 Power cycle Where a Minicom Remote Power switch or POC is connected to the Serial port of the IP device, you can power manage the

AccessIT 118 To add a predefined sequence: 1. Click Add Predefined. A list of sequences appears. 2. Select the desired sequence and click OK. The seq

USER GUIDE 11 2.1 Access services details Besides the Minicom KVM/IP devices mentioned above, you can connect to Targets via the following Access serv

USER GUIDE 119 17.12 Synchronizing mouse pointers When working at the Client computer, two mouse pointers appear: The Client computer’s is on top of t

AccessIT 120 Figure 111 Relative Mouse Settings Figure 112 Absolute Mouse Settings 17.13.1 Relative/Absolute Mouse Position/Apple Macintosh Absolu

USER GUIDE 121 17.13.1.3 Advanced – Mouse Emulation In the Advanced Mouse settings, you can set the type of mouse that you would like the IP device to

AccessIT 122 1. From the Toolbar, click . A list of available servers appears. The currently connected server is highlighted in bold. 2. Click the de

USER GUIDE 123 17.15 Exiting the AccessIT system To exit the system: Just below the Minicom logo , click Logout. The login screen appears and you are

AccessIT 124 18. Accessing Targets as a User Once the Administrator has set up and configured the AccessIT system, Users can access the system and con

USER GUIDE 125 Remote Active Session – A user is currently connected. Unassigned – The Target is not assigned to any IP device. Updating device – Dev

AccessIT 126 To access the Target: Click the icon in the More Access Services column on the Access page. Access to the Target works according to the

USER GUIDE 127 19. Accessing an IP device directly If the AccessIT system is down e.g. for maintenance, the availability of each IP device remains. Yo

AccessIT 128 20. About Click at the top of the page, the About page appears, see Figure 116. This contains information about the version of the: ·

AccessIT 12 3. Understanding the system – an overview The figure below shows a typical AccessIT application. Figure 3 AccessIT typical application T

USER GUIDE 129 21. General troubleshooting A) An IP device is not responding 1. Confirm that the unit is powered on and its network cable is connecte

AccessIT 130 E) The Video is distorted when controlling a Target 1. Push the ‘Auto Video Adjust’ button in the Client video settings. 2. Confirm that

USER GUIDE 131 K) I am unable to see the AccessIT web interface without error messages appearing For added security, a Safenet Sentinel Security key i

AccessIT 132 22. Technical Specifications Operating systems Target Server DOS, Windows, Novell, Linux, SUN Solaris for PC Client Computer Windows 2

USER GUIDE 133 22.1 WEEE compliance WEEE Information for Minicom Customers and Recyclers Under the Waste Electrical and Electronic Equipment (WEEE) Di

AccessIT 134 23. Appendix A – PX details * Only needed when not defaultPXIdentifying Name -e.g.by location___________MAC address______________Identify

USER GUIDE 135 23.1 KVM/IP device details IP deviceIdentifying Name -e.g.by location___________MAC address______________Switch type___________Number o

AccessIT 136

USER GUIDE 13 3.1 Creating users An Administrator can create users with 2 different possible permission types: · Administrator · User These permiss

AccessIT 14 Dell#1Target serversDell#2Dell#3Dell#4 Figure 6 Created Targets 3.4 Forming Targets into sets Targets can be formed into sets. You can for

USER GUIDE 15 This means that: · The Finance Group has access rights to Target Set - Finance. · Any user added to the Finance Group will automatical

AccessIT 16 Besides the Minicom KVM/IP devices, you can connect to Targets via the following Access services through AccessIT: · Minicom’s PX Serial

USER GUIDE 17 4. Setting up the system Set up the Minicom IP device systems according to their User Guide instructions. In order to be managed by Acce

AccessIT 18 4.2 AccessIT Manager’s default IP address Each AccessIT Manager unit comes with the following default values: IP address - 192.168.1.250.

USER GUIDE 1 About this User Guide This User Guide provides installation and operation instructions for the AccessIT Manager system produced by Minic

USER GUIDE 19 5. Displaying the AccessIT web interface To display the Web interface: 1. Open your Web browser (Internet Explorer version 6.0 or Firef

AccessIT 20 Figure 12 AccessIT client 5.1 Menu section The menu section on the left, see Figure 11 is sub-divided into 3 sections: Management, which

USER GUIDE 21 6. Creating users There are two possible methods of inputting users into the system. When using local authentication (see page 55) users

AccessIT 22 2. Click . The following appears. Figure 14 New User 6.1 General tab Fill in the following details: User name - type a login name. A U

USER GUIDE 23 Once selected, User Groups appear hereAll User Groups in the system appear here Figure 15 User Group tab 2. Select the Groups that the n

AccessIT 24 Select from the All Targets and All Target Sets lists those which the new user will have permission to accessTargets and Target Sets that

USER GUIDE 25 By clicking a user name, an Administrator can access the General, User Group and Access Permissions tabs of this user and change any of

AccessIT 26 2. Name: Type a unique name for the Group. You can add a description. 3. Select the checkboxes of the users to be part of the Group. They

USER GUIDE 27 6.5.2 Allowed Services tab Click the Allowed Services tab. The following appears. Figure 20 Allowed Services tab Here you assign Access

AccessIT 28 User GroupsIcons of access services allowed appear here Figure 21 User Groups page 6.5.4 Deleting a User Group To delete a Group: 1. On th

AccessIT 2 Table of Contents 1. Introduction...7

USER GUIDE 29 7. Configuring Targets You must input the de tails of all the Targets physically connected to the system’s IP devices / KVM switches. Th

AccessIT 30 · Target Sets – The Target Sets this Target is a member of. · Description - optional description of the Target. 2. From the toolbar, cli

USER GUIDE 31 7.1.1 Default access service You can set any of the access services to be the default service. This means that the service will be used

AccessIT 32 Figure 26 KVM/IP Device / Port number To remove an assigned Target from an IP device/ KVM switch port click . The assignment is removed.

USER GUIDE 33 7.2 PDUs tab Where a Target is connected to a PDU, you must associate the PDU with the Target. To do so: 1. Press the PDUs tab. The fol

AccessIT 34 Tip! Instead of assigning an individual Target to a PDU outlet, you can assign all the PDU outlets to all relevant Targets as explained in

USER GUIDE 35 Select from the All Users and All Groups lists those which will have permission to access this Target Users and Groups that have permiss

AccessIT 36 7.7 Creating a Target Set You can group Targets into sets. E.g. make a set of all financial servers in the system. You can then give users

USER GUIDE 37 Select from the All Users and All Groups lists those which will have permission to access this Target setUsers and Groups that have perm

AccessIT 38 remove Targets from the Target set, and from the Access Permissions tab choose which Users and Groups can have access permissions to the T

USER GUIDE 3 7.1.2 Minicom KVM/IP...31 7.2 PDUs tab...

USER GUIDE 39 8. Configuring KVM/IP Devices The web interface opens at the Devices page, see Figure 35. The New Devices section automatically displays

AccessIT 40 Warning – Problem with the device. See the Devices page on page 40 for more information. Uploading – Device is receiving new firmware from

USER GUIDE 41 Name - You must assign a unique name to each IP device before associating connected Targets or KVM switches. Type a name for the device.

AccessIT 42 Custom Custom gives you the option to manually choose both the compression and colors. 8.2.3 Mouse Select the appropriate values accordi

USER GUIDE 43 Ports numbers for the selected KVM switch appear hereTarget servers appear here Figure 38 KVM Ports tab The KVM switch drop-down list co

AccessIT 44 If this DX User IP II is the IP device connected to User port 1 of the DX Central, select the Master Console checkbox. (This enables the D

USER GUIDE 45 When selecting a Target the AccessIT checks which DXU IP II unit/IP device connected to a matrix KVM switch, is available and automati

AccessIT 46 8.5.1 Serial tab In the Serial tab you define the console parameters for controlling RS232 Serial devices for KVM/IP units. Click the Ser

USER GUIDE 47 4. Uncheck Enable Centralized Management on the device’s Network Configuration Web page. This will prevent the deleted IP device from be

AccessIT 48 9. Configuring Other Devices You must configure all the Power Distribution Units (PDU) and Console servers physically connected to the sys

AccessIT 4 10.3.8 VNC...62 10.3.9 Teln

USER GUIDE 49 · Type – Type of PDU (as selected in the Settings section, see page 89) · URL / Description - The PDU’s URL for its web based manageme

AccessIT 50 Choose to display All Targets or just a particular Target setTargets connected to the PDU outlets appear hereDouble-click for Target to ap

USER GUIDE 51 Click the Console server name to edit it Figure 47 Console Servers page The columns display the following information: · Name – Name of

AccessIT 52 Type – Select the Console Server type from the drop-down list. The Console Server drop-down list consists of pre-selected Console Servers.

USER GUIDE 53 10. Configuring Access Services From the menu, click Settings. The Access Services page appears see Figure 50. Checkboxes are greyed ou

AccessIT 54 10.2 Minicom KVM/IP Click Minicom KVM/IP. The Minicom KVM/IP settings appear, see Figure 51. Figure 51 Minicom KVM/IP settings The defaul

USER GUIDE 55 Note! (Relevant to all IP devices except PX USB) For Windows XP and later. Go to the Mouse settings on the Target and uncheck Enhance po

AccessIT 56 Figure 52 Minicom PX Serial settings Windows/Linux tab – Select the operating system by clicking the appropriate tab. For each system the

USER GUIDE 57 10.3.5 ILO Click ILO. The ILO settings appear, see Figure 54. This supports iLO 2 only. Figure 54 ILO – SSH mode Windows/Linux tab – Se

AccessIT 58 Web mode Web mode uses a remote console with power management options. In Web mode there is no need for an executable application. Figure

USER GUIDE 5 15.2.2 Resetting AccessIT configuration...96 15.3 Firmware upgrade...

USER GUIDE 59 10.3.6 RDP Click RDP. The following are the default settings for RDP. Figure 56 RDP– RDP Client mode Windows/Linux tab – Select the ope

AccessIT 60 Figure 57 RDP – Web mode Web mode uses a remote console with power management options. In Web mode there is no need for an executable app

USER GUIDE 61 10.3.7 SSH Click SSH. The following are the default settings for SSH. Figure 58 SSH Windows/Linux tab – Select the operating system by

AccessIT 62 10.3.8 VNC Click VNC. The following are the default settings for VNC. Figure 59 VNC – VNC Client mode Windows/Linux tab – Select the ope

USER GUIDE 63 In VNC Client mode, the port number should correspond to the VNC listening port. Login Method: · Prompt for Credentials – this means

AccessIT 64 Figure 61 Telnet Windows/Linux tab – Select the operating system by clicking the appropriate tab. For each system the default PuTTy Appli

USER GUIDE 65 Note! AccessIT built-in VMware server supports VMware server 1.x only. See the KVM.net II support website for VMware server 2.x and ESX

AccessIT 66 Figure 63 New Service page Fill in the fields that are relevant to the service as follows: Windows/Linux tab – Select the operating syst

USER GUIDE 67 Port – Where relevant, type the port number. Login Method: If you need a login method choose from the following: · Prompt for Credentia

AccessIT 68 11. Configuring Access services for individual Targets As explained in section 10.3, the Access service default values are set globally i

AccessIT 6 17.9.3 Advanced...116 17.10 Power cyc

USER GUIDE 69 Figure 65 Minicom PX Serial settings Windows/Linux tab – Select the operating system by clicking the appropriate tab. For each system t

AccessIT 70 11.2.2 ILO From the All Services list, select the ILO checkbox. ILO appears in the Active Services list. Click ILO. The ILO 2 settings app

USER GUIDE 71 The PuTTy application can be obtained from: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html In SSH mode, the port number

AccessIT 72 Figure 69 RDP– RDP Client mode Description: - Description of the access service - RDP. URL/Host: - Type the URL/Host of the Target server

USER GUIDE 73 Figure 70 RDP – Web mode Screen Size: select the screen size from the drop-down menu. Login Method: - · Prompt for Credentials – this

AccessIT 74 Windows/Linux tab – Select the operating system by clicking the appropriate tab. For each system the default PuTTy Application Path is dif

USER GUIDE 75 Figure 72 VNC - VNC Client Windows/Linux tab – Select the operating system by clicking the appropriate tab. For each system the default

AccessIT 76 Login Method: · Prompt for Credentials – this means the VNC login appears and you login manually. · Use AccessIT Credentials – this me

USER GUIDE 77 Figure 74 Telnet Windows/Linux tab – Select the operating system by clicking the appropriate tab. For each system the default PuTTy App

AccessIT 78 11.2.7 VMware Server From the All Services list, select the VMware Server checkbox. VMware Server 1.x appears in the Active Services list.

USER GUIDE 7 1. Introduction AccessIT is an appliance based application that provides IT staff with secure and centralized management of all remote ac

USER GUIDE 79 · Use AccessIT Credentials – this means AccessIT logs into VMware Server Console with the currently logged user credentials. Ensure tha

AccessIT 80 12. Account Policy In Account Policy you can choose either local or external authentication. In local authentication you define password

USER GUIDE 81 · 1 digit and · 1 upper case letter and · 1 “special” character as follows: !.@#$%^ *( )_-+= [ ]{ } · Must not include the user na

AccessIT 82 12.2.1 AccessIT in External authentication (LDAP) mode In External authentication (LDAP) mode, AccessIT deletes all users created before i

USER GUIDE 83 12.2.3 LDAP settings 1. Select the External Authentication tab, the LDAP settings appears, see Figure 78. Figure 78 LDAP settings 2. S

AccessIT 84 Password – Type the password for the user account given in the Bind DN. 4. Click . The system queries the Active Directory. (This may ta

USER GUIDE 85 Once selected, the Groups and Users appear in the Selected User Group/User area. Press Save, the Groups and Users appear in the Users/Gr

AccessIT 86 To synchronize: Click . The local user database is compared to the LDAP database. Any local user that does not exist on the LDAP server i

USER GUIDE 87 13. Global Settings In Global Settings, you can change the idle timeout period and set out global parameters as explained below. From th

AccessIT 88 Items Per Page Select the maximum number of items – Targets, Groups etc – to appear on one page. When this number is reached additional it

AccessIT 8 Virtual Media - Virtual Media is a very useful tool for those who need to manage large numbers of computers such as commercial IT data cent

USER GUIDE 89 14. Attached Devices Attached Devices refers to Power Distribution Units (PDU), KVM switches and Console servers physically connected t

AccessIT 90 1. Save the PDU file on your computer’s hard disk. 2. Login to AccessIT as an Administrator. 3. From the PDU page - see Figure 83 - press

USER GUIDE 91 Figure 84 KVM Switches 2. From the list, select the KVM switch brands and models physically connected to your IP devices. When there ar

AccessIT 92 3. From the KVM Switches page - see Figure 84 - press to locate the KVM switch file (SDF.XML). 4. Press . The file uploads with the new

USER GUIDE 93 3. Press . The selection is saved. The Console Server appears when configuring Console Servers in the Management section, in the drop-d

AccessIT 94 15. System Maintenance Maintenance includes the following: · Backup & Restore · Restore Settings · Firmware Upgrade · Replication

USER GUIDE 95 Destination path - enter the remote computer name and shared folder or its IP address and shared folder using the following path syntax:

AccessIT 96 15.2 Restore Settings 1. Click Restore Settings, the following appears. Figure 88 Restore Settings From Restore Settings you can: · Rest

USER GUIDE 97 15.3 Firmware upgrade Periodically Minicom releases firmware upgrades for its IP devices and the AccessIT Manager. These upgrades can be

AccessIT 98 15.4 Replication You can add a secondary AccessIT Manager unit to the system. The primary unit then replicates all data to the secondary u