Tripp Lite B004-DUA2-HR-K Owner's Manual download pdf (Page 15)

Firmware Upgrade Utility

Asrmwareupgradesbecomeavailable,theycanbefoundatwww.tripplite.com/support.The

Firmware Upgrade Utilitycomeswiththermwareupgradele.ToupgradethermwareofyourKVM

switch,followthestepsbelow:

1. FromacomputerthatisnotconnectedtoyourKVMswitch,gotowww.tripplite.com/supportto

obtainthermwareupgradeforyourKVMswitch,andsaveittoyourcomputer.

2. ShutdownallofthecomputersconnectedtotheKVMswitch.

3. ConnecttheUSBTypeAconnectorononeoftheKVMcablekitstoaUSBportonthecomputer

youdownloadedthermwareupgradeto.ConnecttheTypeBconnectorontheKVMcablekit

totheUSBportonCPUport1oftheKVMswitch.

4. UsingthekeyboardconnectedtotheKVMswitch,invokeFirmware Upgrade Modeviathe

Firmware Upgradehotkeycommand(SeeFirmware Upgrade ModeintheHotkey Setting Mode

sectionofthemanualfordetails).

5. Onthecomputerthermwareupgradeleissavedto,runtheFirmware Upgrade Utilityleby

double-clickingonitorbyopeningupacommandlineandtypinginthepathtoit.

6. Afterreadingthelicenseagreement,clickontheI AgreeoptionandclickNext. The Firmware

Upgrade UtilitymainscreenappearsanddisplaystheKVMswitchintheDevice Listontheleft

sideofthescreen.

7. HighlighttheKVMswitchintheDevice Listbyclickingonitwiththemouse.Ifyouwantthe

Firmware Upgrade UtilitytochecktheKVM’srmwareversiontoseeifitisolder/newerthanthe

rmwareupgradele,checktheCheck Firmware Versionboxinthelower-leftofthescreen.If

youwanttheFirmware Upgrade Utilitytouploadthermwareupgradelewithoutcheckingthe

KVMsrmwareversion,leavethisboxunchecked.ClickNext.

8. IftheCheck Firmware Versionboxischecked,andthe Firmware Upgrade UtilityndstheKVM’s

rmwareisnewerthanthatofthermwareupgradele,youwillbepromptedtocontinueor

cancel.Oncethermwareupgradestarts,statusmessagesappearintheStatus Messagepanel

andprogresstowardscompletionisshownintheProgress Bar.Whentheupgradeiscomplete,

the Status Messagepanelwillinformyouthatthermwareupgradewasok.Atthispoint,click

Finishtocompletethermwareupgrade.

Firmware Upgrade Failure

Ifyouarenotnotiedofasuccessfulrmwareupgrade,itmeansthatthermwareupgradefailedto

installproperly.Inthiscase,dothefollowing:

1. PowerofftheKVMswitchbydisconnectingtheexternalpowersupply.

2. Pressandholdtheport1pushbuttonwhileconnectingtheexternalpowersupplytorestore

powertotheKVMswitch.ThefrontpanelLEDswillbegintoashtoindicatethattheKVMisin

rmwareupgrademode.

3. Performthermwareupgradeagain.

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Tripp Lite B004-DUA2-HR-K Owner's Manual Page 15