Tripp Lite SU20KXFMRT4U Owner's Manual download pdf (Page 7)

Storage & Service

Storage

Before storing your isolation transformer, be sure all connections have been disconnected and all breakers are turned OFF. Also replace any

input or output access covers so as not to damage any contacts.

Service

Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs

are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service,

follow these steps:

1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of

the instructions.

2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.

3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned

Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model and serial

numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any

damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service

center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation

charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your

sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.

Warranty & Warranty Registration

2-Year Limited Warranty

TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of two years from the date of initial purchase. To obtain service under this

warranty, you must call TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation

charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment

which has been damaged by accident, negligence or misapplication or has been altered or modied in any way. This warranty applies only to the original purchaser who must have

properly registered the product within 10 days of purchase.

The warranties of all TRIPP LITE surge suppressors are null and void if they have been connected to the output of any UPS system. The warranties of all TRIPP LITE UPS Systems are

null and void if a surge suppressor has been connected to its output receptacles.

EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF

THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specically, TRIPP LITE is not liable for any costs, such as lost prots or revenue, loss of equipment, loss

of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.

WARRANTY REGISTRATION

Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite

product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.

Regulatory Compliance Identiﬁcation Numbers

For the purpose of regulatory compliance certications and identication, your Tripp Lite product has been assigned a unique series number. The series number can be found on the

product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The

series number should not be confused with the marketing name or model number of the product.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from

Tripp Lite they are entitled to:

• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)

• Send the new equipment back for recycling when this ultimately becomes waste

The policy of Tripp Lite is one of continuous improvement. Specications are subject to change without notice.

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Tripp Lite SU20KXFMRT4U Owner's Manual Page 7

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